Platform · Section 02

Not a chatbot. A business.

The EA BOS Platform is a multi-tenant SaaS that deploys full teams of AI agents into your company. Each tenant gets an isolated operating environment, a shared agent ecosystem, and a framework to run the whole thing.

ModelMulti-tenant StackPython · Postgres · Redis IsolationRow-level security DeployAWS (US)
Architecture

Four layers. One substrate.

Interface Layer
What operators touch
Tenant Portal Operator Admin Web Terminal Telegram Email
▼ commands & context
Orion · Chief of Staff
The conductor
Intake & segmentation Daily briefings Agent routing Mission Control Approval gates
▼ delegates work
Agent Swarm
20+ specialized agents
eCFOeCMOeCROeCOOeCSOeCAD SEOphiaAriaFableTempoNexusPulse SparkVoltBeaconManifest
▼ acts on the world
Tools & Integrations
The agent's hands
ShopifyGmailStripeWalmart EDI Amazon SP-APIUSPS · UPS · FedEx · DHLSearch Console PostgresS3BYOK Secrets
Capabilities

What the platform does.

Structured context

Every agent operates against a shared Business Profile. Values, positioning, customers, products, pricing, channels — one source of truth, versioned and queryable.

Context layer · Postgres + pgvector

Scheduled & event-driven

Agents run on cadence — morning briefings, weekly reports, nightly reconciliations — and react to events: new orders, dropping keywords, vendor emails, inventory thresholds.

Scheduler · 18 live RedBeat jobs

Real tool use

Agents don't just draft text. They hit Shopify, send email through Gmail, query Search Console, generate and ship labels, post to social channels, and reconcile books.

Tool layer · 40+ handlers

Human-in-the-loop

Irreversible actions — sends, posts, payments, publishes — pause for explicit approval. The forced delivery protocol keeps agents from silently skipping the owner.

Approval gates · Audit log

Tenant isolation

Row-level security enforced at the database. BYOK secrets — you bring your keys, encrypted with AES-GCM. Your tenant, your data, your credentials.

Security · RLS forced · AES-GCM

Observable by default

Every agent action is logged, timed, and attributable. Mission Control shows what each agent is working on right now. No black boxes, no mystery invoices.

Observability · Activity dashboard
Integrations

Meets your business where it is.

Commerce
Shopify
Admin API · products, orders, inventory
Commerce
Amazon
SP-API · listings, orders, Buy Shipping
Commerce
Walmart
EDI/AS2 · automated partner pipeline
Shipping
Manifest
USPS · UPS · FedEx · DHL · multi-carrier
Communication
Gmail
Send & reply on the owner's behalf
Communication
Telegram
Per-tenant bot, on-call agent access
Finance
Stripe
Billing · subscriptions · metering
Marketing
Search Console
Keyword, impression, click data
Security & trust

Your data, your keys, your tenancy.

The EA platform was built multi-tenant on day one — not retrofitted. Which means the hard parts of data isolation are structural, not procedural.

01

Row-level security, forced

Postgres RLS on every table. The database itself refuses cross-tenant reads — even if application code has a bug.

02

Bring your own keys

Your API credentials — Shopify, Gmail, Stripe — are encrypted with AES-GCM and scoped to your tenant. We don't read them, we use them.

03

Agent audit log

Every tool call, every send, every approval is recorded. Roll forward to see exactly what happened and who approved it.

04

Human gates on risk

Sends, publishes, payments, and irreversible changes require explicit owner approval. Agents that skip the gate get blocked by the engine.

Ready for a tour?

Walk the platform with a live tenant.