Monthly managed service sized to your document volume, plus a one-time implementation to get you live in days. No per-message metering games. No surprise compliance fees.
For vendors running core documents with moderate volume.
Higher volume, more document types, and priority response when the retailer changes something on you.
Multi-DC, multi-facility vendors with unlimited volume and always-on requirements.
Full-service setup to go live. No partial hand-offs to your team.
Per-message billing penalizes growth and turns every DC expansion into a cost spike. Our tiers are sized by document volume — you know what you owe, we eat the fluctuations.
Tiers 1 and 2 include overage at $0.15/document. When overage becomes a meaningful line item, we move you up — no penalty, no retroactive charges.
Yes. The EDI module is designed to coexist with the rest of the BOS Platform — Walmart, Amazon, Target, Kroger, Meijer, and others share the same agent and order-routing layer. We price additional partners as add-ons when you're ready.
Essentials and Professional include the minimum BOS capabilities needed to run the EDI pipeline. Enterprise customers typically pair this with a full BOS subscription to unlock agents, automations, and the 7 Dynamics dashboard — we'll walk through the fit on the call.
Standard (Tier 1): next business day, 9–6 ET. Priority (Tier 2): 4-hour response, same day resolution for retailer-blocking issues. Enterprise (Tier 3): 1-hour response 24/7, dedicated CSM, quarterly scorecard reviews.